FREQUENTLY ASKED QUESTIONS

WHAT IS THE LEAD TIME?

We ship and deploy units nationwide and can deliver to most of the USA within 1-10 days.

WHAT IS YOUR SERVICE AREA?

GoView is located in Salt Lake City, Utah. We deliver units and provide service in the USA and Canada. If you need 1 unit or 100 plus units, GoView can provide security at scale for your organization. Depending on your area GoView or an authorized GoView Dealer will service your account.  Our dealers have years of experience in security, solar, and low voltage systems. Be assured that no matter where you are located, we can provide efficient, quality service!

LEARN ABOUT GOVIEW
HOW LONG DOES IT TAKE TO SET UP A UNIT ONCE ONSITE?

The GoView Surveillance Unit (GSU) is arguably the fastest and easiest unit to set up in the industry. After watching our brief setup video, most people can set up a unit in less than 15 minutes with a single person.  

DOES IT ACTUALLY STOP CRIME?

Mobile Surveillance System are extremely effective at deterring and stopping crime.  Recent studies show a 60-70% drop in theft in areas where units are deployed.  You can't miss a GSU once deployed with the flashing lights. Criminals are aware of how effective the units are and take precautions to avoid them.  The ability of AI to detect people and vehicles and only take action when there is a problem is a key to the effectiveness. Live monitoring is a major factor in the effectiveness of these systems.  When a live dispatcher talks over the 2-way, 120 decibel loudspeaker, criminals know they likely have only a few minutes to leave before police arrive.

CASE STUDY
WHAT HAPPENS WHEN THE SYSTEM DETECTS SUSPICIOUS ACTIVITY?

At each location we program specific rules that determine what activity is suspicious. An example would be: any human or vehicle activity from 8 PM to 5 AM on a construction site is not allowed.  When this activity is detected, the system will automatically activate strobe lights, flood lights, and play a pre-recorded audio warning.  Simultaneously, the system sends alerts to the client and/or the monitoring center. Click the button below to learn more about our virtual guard service. 

LEARN MORE
HOW DOES LIVE MONITORING WORK?

When a person or vehicle is detected during a restricted time, a digital message is transmitted to our U.L. Listed video monitoring center.  A live agent connects at once to all the video streams from the site.  The agent will then access the 2-way audio system to listen in and talk to the site. They will perform an audio stand-down which is basically a verbal warning letting the person or persons know they are being monitored and if they do not leave, police will be dispatched.  They can also manually activate strobe lights, flood lights, and zoom in with the PTZ (Pan, Tilt, Zoom) cameras to collect the face and license plates for prosecution. You will receive a daily report of all activity from the previous 24 hour period. Click the button below to learn more about video monitoring.

LEARN ABOUT MONITORING
HOW MUCH DOES IT COST?

We have over 40 different configurations so it is always best to get a custom quote, but we get it! Sometimes it is helpful to have some ballpark numbers for budgeting purposes.  For rental:  rates are typically between $1600 and $2900 per month. Purchase options range from $15,000 for a base solar trailer to $35,000 for unit with full solar and surveillance package. Costs are significantly lower for pole mounted surveillance packages. Call us and we can provide a no hassle quote within a few hours. We send you the written quote and let you decide on your timeline. No pressure. Click the button below to get a no cost, no obligation quote. 

QUOTE ME
IS THERE A DELIVERY FEE?

We offer free delivery to most locations with a 12 month service agreement. For shorter deployments there is typically a delivery fee. Shipping rates are typically between $500-$1200.  Contact us and we can provide a freight quote. 

ARE GOVIEW SYSTEMS NDAA COMPLIANT?

GoView offers a range of system including fully NDAA and TAA compliant options as well as 100% "Made In USA" trailers that can be used for any level of government: Local, State, and Federal. Because 98% or organizations are not required to purchase or use NDAA compliant systems we also have systems that are not NDAA approved but offer an excellent quality level at a lower price point. Click the button below to read our full blog post on the subject.

NDAA INFORMATION
CAN I SELF MONITOR THE SYSTEM?

It is possible and if you purchase the unit, you can of course choose to monitor it yourself.  Our mobile app gives you the ability to initiate sirens, strobes, flood lights, and 2 way audio from any mobile device. We also provide enterprise level cloud access so you can have video alarms go to a central operations center for larger scale monitoring. If you have the professional resources to monitor the system, this is a great option.  We do not recommend that you try to have an employee of your company get alerts and become the sole person that is in charge of responding to video alarms. On units owned by GoView and rented to you as an end-user, we require and include the monitoring service so we can protect both your assets and the trailer assets of GoView. 

WHAT IF THE SYSTEM IS STOLEN OR DAMAGED?

When you rent a trailer from GoView under our all included pricing we fully warranty the system and include damage and theft insurance that covers vandalism.  We have never had a trailer stolen but in some areas vandalism has been an issue. This is one reason we include and require monitoring.  Video monitoring ensures that we have a live agent monitoring and protecting the unit in the event it is attacked. 

SHOULD I RENT OR PURCHASE?

At GoView we both lease and sell our surveillance units. For most organizations it is more beneficial to rent or lease the unit rather than to purchase and own the unit. Until an organization has more than 20 units, it almost always makes more sense to lease the units.  On our blog we provide a detailed discussion of factors that can help you make the best decision for your organization.

LEASE VS BUY
WHAT IS THE NEXT STEP TO GET A UNIT?

We make getting a unit simple.  It starts with a short (less than 30 minute) initial call to discuss the needs of your organization, type of systems you require, the security issues you are experiencing, etc. We will provide a quote and once approved we will schedule the deployment. From first call to system on site, this process could happen in as little as 24 hours. 

SATISFIED GOVIEW CLIENTS

CONTACT US

GET IN TOUCH FOR MORE INFORMATION

A more flexible and convenient solution to your security challenges is just a step away. Get in touch with our security experts and let us know how we can help.

"I can’t say enough about how the guys at GoView go above and beyond to provide the best experience for their customers. The equipment and UI is top notch, and outperforms their competition in literally every way. After working with 3 of their competitors before I knew about GoView—I can confidently say that I will be using GoView mobile trailers for every one of our projects from now on." 


Jonathan O. - 7ten Development