Effective Date: March 2026

Organization: GoView, LLC

1. Purpose

GoView utilizes artificial intelligence ("AI") and machine learning technologies to enhance security, safety, operational efficiency, and situational awareness. This policy establishes the principles and standards governing the development, deployment, operation, and use of AI technologies within the GoView platform.

Our goal is to use AI responsibly while protecting privacy, maintaining transparency, ensuring security, and supporting human decision-making.

2. Scope

This policy applies to:

• GoView employees, contractors, dealers, and partners
• GoView software platforms and AI-enabled services
• Video analytics and machine learning systems
• Customer-facing AI features
• AI-assisted monitoring and alerting services
• Third-party AI technologies integrated into the GoView platform

3. Guiding Principles

Safety and Security First

AI systems shall be deployed to improve safety, security, and operational effectiveness while minimizing risk to individuals and organizations.

Human Oversight

AI assists decision-making but does not replace human judgment. Critical actions, including law enforcement notification, escalation of incidents, and customer reporting, may involve human review and verification.

Transparency

GoView will make reasonable efforts to inform customers regarding AI-powered capabilities and their intended use.

Privacy Protection

AI systems shall be operated in a manner consistent with applicable privacy laws, contractual obligations, and customer requirements.

Fairness and Accountability

GoView seeks to minimize bias, errors, and unintended outcomes through testing, monitoring, and continuous improvement.

4. Approved Uses of AI

GoView AI may be used for:

• Person detection
• Vehicle detection
• Intrusion detection
• License plate recognition (LPR)
• Facial recognition (where legally permitted and contractually authorized)
• Object detection
• Smoke and fire detection
• Weapon detection
• Gunshot detection
• PPE compliance monitoring
• Safety analytics
• Incident classification
• Natural language search of video events
• Automated alert generation
• Operational reporting and analytics
• Threat assessment and prioritization

AI-generated outputs are intended to assist security operations and should not be considered infallible.

5. Human Verification Requirements

Where practical and contractually applicable:

• AI-generated alerts may be reviewed by trained personnel.
• Virtual guards may verify events before escalation.
• Customers should not rely solely on AI outputs when making critical decisions.
• Law enforcement notifications should be based on verified events whenever possible.

6. Privacy and Data Protection

GoView is committed to protecting personal information and customer data.

GoView shall:

• Collect only data necessary to provide contracted services.
• Use reasonable safeguards to protect customer information.
• Restrict access to authorized personnel.
• Maintain audit logs where applicable.
• Follow applicable retention schedules.
• Secure data during transmission and storage.

AI training activities shall not use customer data unless authorized by contract, law, or customer consent.

7. Facial Recognition and Biometric Analytics

Facial recognition and biometric capabilities may only be enabled when:

• Permitted by applicable law.
• Authorized by the customer.
• Supported by appropriate notice requirements.
• Used for legitimate security, access control, or public safety purposes.

Customers are responsible for ensuring their deployment complies with local, state, federal, and international regulations.

8. Compliance with Laws and Regulations

GoView AI systems shall be operated in compliance with applicable laws and regulations, including:

• Privacy laws
• Data protection regulations
• Video surveillance laws
• CJIS requirements when applicable
• State biometric privacy laws
• Government procurement requirements
• Industry-specific compliance obligations

Customers remain responsible for compliance with laws governing their specific use cases.

9. Prohibited Uses

GoView AI shall not knowingly be used for:

• Illegal surveillance
• Unlawful discrimination
• Unauthorized tracking of individuals
• Political profiling
• Harassment or intimidation
• Violations of civil rights
• Activities prohibited by applicable law

GoView reserves the right to suspend or terminate services used in violation of these principles.

10. Cybersecurity and AI Security

To protect AI systems and customer data, GoView employs administrative, technical, and physical safeguards that may include:

• Access controls
• Authentication requirements
• Encryption technologies
• Security monitoring
• Vulnerability management
• Incident response procedures
• Vendor risk assessments

AI-enabled systems are included within GoView's broader cybersecurity program.

11. Third-Party AI Providers

GoView may incorporate third-party AI technologies.

When doing so, GoView seeks to:

• Evaluate vendor security practices
• Review privacy protections
• Assess performance and reliability
• Maintain contractual safeguards where appropriate

Third-party AI providers must meet GoView's security and compliance expectations.

12. Monitoring and Continuous Improvement

AI systems are continuously evaluated for:

• Accuracy
• Reliability
• False positive rates
• False negative rates
• Security risks
• Customer feedback

GoView reserves the right to modify AI functionality to improve performance, security, and compliance.

13. Incident Reporting

Any suspected misuse of AI systems, privacy concerns, security incidents, or unintended outcomes should be reported immediately through GoView's established support and incident reporting processes.

14. Policy Review

This policy will be reviewed periodically and updated as technology, regulations, and industry best practices evolve.

Contact Information

GoView, LLC
Website: www.mygoview.com

Questions regarding this policy may be directed through the contact information provided on the GoView website.