Effective Date: June 2026

Purpose

GoView is committed to protecting the privacy, security, and legal rights of our customers while supporting lawful public safety and law enforcement activities.

This Law Enforcement Request Policy describes how GoView responds to requests from law enforcement agencies, government entities, and regulatory authorities for customer information, video recordings, account data, and other records maintained by GoView.

Guiding Principles

GoView follows the following principles when responding to government requests:

• Respect for customer privacy

• Compliance with applicable laws

• Protection of civil liberties

• Transparency whenever legally permitted

• Cooperation with legitimate public safety needs

• Limitation of disclosures to only what is legally required

Customer Ownership of Data

Unless otherwise specified by contract, customers retain ownership of their data, including:

• Video recordings

• Images

• AI-generated events and alerts

• License plate recognition data

• Access control records

• Incident reports

• System logs

GoView does not claim ownership of customer-generated data.

Requirement for Legal Process

GoView generally requires valid legal process before disclosing customer information.

Examples may include:

• Search warrants

• Court orders

• Subpoenas

• Administrative orders authorized by law

• Other legally binding requests

Requests must be issued by a government authority with appropriate jurisdiction.

GoView reserves the right to review all requests for legal sufficiency and may reject, challenge, narrow, or seek clarification regarding requests that are overbroad, vague, or inconsistent with applicable law.

Emergency Requests

GoView may voluntarily disclose information without legal process when we reasonably believe disclosure is necessary to prevent imminent death, serious bodily harm, or significant threats to public safety.

Emergency requests should include:

• Agency name

• Requesting officer or official

• Contact information

• Description of the emergency

• Explanation of the immediate threat

• Specific information requested

GoView reserves the right to require verification of any emergency request.

Requests for Video Footage

Where GoView acts as a service provider and not the owner of recorded footage, GoView may direct law enforcement agencies to the customer that owns or controls the requested data.

GoView may not be able to independently authorize disclosure of customer-owned recordings.

Customer Notification

Unless prohibited by law, court order, or emergency circumstances, GoView may notify affected customers before disclosing customer information.

Notification may include:

• Nature of the request

• Requesting agency

• Categories of information requested

• Relevant deadlines

Notification may be delayed or withheld when prohibited by law or when doing so could compromise an active investigation.

Data Preservation Requests

GoView may preserve existing customer data upon receipt of a lawful preservation request.

Preservation does not constitute disclosure.

Preserved information may only be disclosed upon receipt of appropriate legal process.

International Requests

GoView generally requires foreign government requests to be submitted through appropriate legal channels recognized under United States law.

Requests originating outside the United States may be subject to additional review.

Information That May Be Disclosed

Subject to applicable law and valid legal process, GoView may disclose:

• Account registration information

• Contact information

• Billing records

• Access logs

• System activity logs

• Video recordings

• Images

• Incident reports

• AI-generated event records

• License plate recognition records

• Metadata associated with customer systems

Disclosure is limited to information specifically requested and legally authorized.

Information GoView Will Not Disclose Voluntarily

Except as required by law or permitted under emergency circumstances, GoView does not voluntarily provide:

• Customer credentials

• Encryption keys

• Administrative passwords

• Unrestricted access to customer systems

• Information beyond the scope of a lawful request

Government Access Requests

GoView does not provide government agencies with direct, unrestricted, or continuous access to customer systems, video streams, cloud storage, or customer accounts unless specifically authorized by the customer and documented in a separate agreement.

Transparency

Where permitted by law, GoView may publish periodic transparency reports summarizing:

• Number of requests received

• Types of requests received

• Categories of information requested

• Jurisdictions making requests

GoView may withhold details where publication would violate legal obligations or compromise public safety.

Compliance with Privacy Laws

GoView processes law enforcement requests in accordance with applicable laws and regulations, including:

• United States federal law

• State privacy laws

• Biometric privacy requirements

• CJIS-related obligations where applicable

• Contractual obligations with customers

Reservation of Rights

GoView reserves the right to:

• Challenge requests believed to be unlawful

• Seek clarification or modification of requests

• Require reimbursement for extraordinary compliance costs where permitted by law

• Refuse requests that do not satisfy applicable legal requirements

Contact Information

Law enforcement agencies seeking information from GoView should submit requests through official channels identified by GoView.

Emergency requests should clearly state that the request involves an imminent threat to life, safety, or critical infrastructure.

Questions regarding this policy may be directed through the contact information available at www.mygoview.com.